Shipping policy

Last Updated: September 23, 2026

At Cookivo, we are committed to providing a clear, reliable, and convenient shipping experience for our customers in the United States. This Shipping Policy explains our shipping costs, delivery times, and related procedures.

Shipping Destinations

We currently ship orders to addresses within the United States.

Orders are delivered directly to the shipping address provided by the customer during checkout. Please make sure your shipping information is complete and accurate before placing your order.

Shipping Costs

We offer the following standard shipping rates:

Orders of $100 or more: Free standard shipping.
Orders under $100: A flat shipping fee of $7.95.

The applicable shipping fee will be displayed during checkout before you complete your purchase.

Delivery Time

Our standard delivery time is approximately 3–5 business days after your order has been processed and shipped.

Delivery times may vary slightly depending on the destination, carrier operations, weather conditions, holidays, or other circumstances outside our control.

Order Processing

Orders are processed during our regular business hours. Once your order has been processed and handed over to the shipping carrier, you will receive shipping information when available.

The delivery estimate refers to the expected shipping and delivery period and is not a guaranteed delivery date.

Shipping Information

Please ensure that your name, shipping address, apartment or unit number, city, state, and ZIP code are entered correctly at checkout.

If an incorrect or incomplete address is provided, delivery may be delayed or the package may be returned by the carrier. Customers are responsible for providing accurate shipping information.

Delayed or Missing Packages

If your order does not arrive within the expected delivery period, please contact our customer service team. We will assist you in checking the shipment status and determining the appropriate next steps.

In cases involving carrier delays, severe weather, natural disasters, holidays, or other events outside our reasonable control, delivery may take longer than the estimated timeframe.

Changes to Shipping Information

If you need to change your shipping address after placing an order, please contact us as soon as possible. We cannot guarantee that shipping information can be changed once an order has been processed or shipped.

Shipping Transparency

We provide shipping costs and estimated delivery information before customers complete their purchases. The shipping information displayed on our website is intended to correspond with the shipping information used for our product listings and Merchant Center settings.